Delivery of Donor Sperm and Terms
Donor sperm is shipped to destinations all around the world. Shipments are either sent in a small nitrogen tank lasting 7 days or a large nitrogen tank that lasts 12 days. Donor sperm can also be collected in person from Cryos.
Nitrogen – LN2
Also called liquid nitrogen (-196°C). The sperm straws are placed in a jar in a nitrogen tank, which is placed inside a transport box. A nitrogen tank will keep sperm straws frozen for seven days. For an additional charge, you can order a large nitrogen tank that will keep sperm straws frozen for 12 days. When ordering, indicate in the text field if you want a large nitrogen tank. We cannot guarantee that a large nitrogen tank will be available on the day of shipment. Donor sperm should be stored in the nitrogen tank until use, or be moved to another nitrogen tank at a clinic.
Cryos has two sizes of liquid nitrogen dry shipper tanks (small and large). Small tanks will keep the straws frozen for up to 7 days. Large tanks will keep the straws frozen for up to 12 days. Small and large liquid nitrogen dry shipper tanks are used for shipments within the United States. Internationally, Cryos only uses large liquid nitrogen dry shipper tanks.
Delivery Order Deadlines
You choose the shipment date when you order online. However, the earliest shipment date is 2 workdays after your online order has been placed. Rush order service is available for an additional charge and will be shipped same day. The deadline for receipt of rush orders is 12PM (EST) on the day of shipping.
Cryos uses FedEx as courier for domestic and international shipments. The delivery times below do not factor in any delays due to weather, nor does Cryos guarantee shipments delayed due to weather. Please note that Overnight Standard or Overnight Priority orders placed on Friday will arrive on Monday, and are not delivered during the weekend. For weekend deliveries, you must select "US Saturday Delivery". Below are the delivery time estimates:
|US-2 Business Day (Mon-Wed)||4:30PM (Business) or 8:00PM (Residential)|
|Overnight Standard (Mon-Fri)||4:30PM (Business) or 8:00PM (Residential)|
|Overnight Priority (Mon-Fri)||10:30AM (Business)|
|US Saturday Delivery (Saturday)||1:00PM (Only on Saturday)|
|International||Please Contact Cryos|
The above delivery times are estimates. Please contact Cryos for more information on when shipments will arrive at its destination.
Do I need to be at home to receive the delivery?
Yes, somebody has to be at home at the delivery address to sign for the receipt of the delivery.
See our Price List for more information.
Documents that Accompany Donor Sperm Shipments
- Packing List
- Handling Instructions and Thawing Procedures
- Safety Warning for Handling of Liquid Nitrogen (LN2)
- Summary of Records containing test results and Standard release information
- Insemination Kit for Home Insemination (for private deliveries)
- Return Shipping Instructions and Return Shipping Label
Returning the Nitrogen Tank
All shipments using liquid nitrogen dry shipper tanks are roundtrip. In the documents that are shipped with every order, you will receive a return shipping label and detailed picture instructions on how to prepare the tank for return delivery.
Liquid nitrogen dry shipper tanks are to be returned to Cryos no later than 10 days after shipping date of the small nitrogen tank and 15 days after shipping date of the large nitrogen tank. Failure to return the tank within this time period may result in additional charges for tank rental.
Terms of Delivery
Terms of delivery are DAP (Delivered At Place) in accordance with Incoterms 2010. This means door-to-door, but excludes all forms of local customs formalities such as customs clearance, import clearance, VAT, customs duty, tax, etc.
We are here for you
At Cryos, we wish to support and help you on your journey to parenthood. Do not hesitate to contact us if you have questions or need further information.