Delivery of Donor Sperm and Terms
Donor sperm is shipped to destinations all around the world. Shipments are either sent in a dry ice container or in a nitrogen tank. Donor sperm can also be collected in person from Cryos.
Dry Ice - CO2
The sperm straws are placed in an insulated dry ice container. Dry ice lasts for approx. 3 days before thawing, depending on the temperature of the surrounding environment. We therefore recommend only using dry ice shipments Monday to Wednesday to ensure that the shipment reaches its destination before the weekend.
Following delivery, it is important that the sperm straws are in constant contact with the dry ice until thawing/use and that both the inner box and the outer box are closed. Be advised that dry ice shipments cannot be shipped to New York State.
The dry ice container is non-returnable.
Nitrogen – LN2
Also called liquid nitrogen (-196°C). The sperm straws are placed in a jar in a nitrogen tank, which is placed inside a transport box. A nitrogen tank will keep sperm straws frozen for seven days. For an additional charge, you can order a large nitrogen tank that will keep sperm straws frozen for 12 days. When ordering, indicate in the text field if you want a large nitrogen tank. We cannot guarantee that a large nitrogen tank will be available on the day of shipment. Donor sperm should be stored in the nitrogen tank until use, or be moved to another nitrogen tank at a clinic.
Cryos has two sizes of liquid nitrogen dry shipper tanks (small and large). Small tanks will keep the straws frozen for up to 7 days. Large tanks will keep the straws frozen for up to 12 days. Small and large liquid nitrogen dry shipper tanks are used for shipments within the United States. Internationally, Cryos only uses large liquid nitrogen dry shipper tanks.
Delivery Order Deadlines
You choose the shipment date when you order online. However, the earliest shipment date is 2 workdays after your online order has been placed. Rush order service is available for an additional charge and will be shipped same day. The deadline for receipt of rush orders is 12PM (EST) on the day of shipping.
Cryos uses FedEx as courier for domestic and international shipments. The delivery times below do not factor in any delays due to weather, nor does Cryos guarantee shipments delayed due to weather. Below are the delivery time estimates:
|US-2 Business Day||4:30PM (Business) or 8:00PM (Residential)|
|Overnight Standard||4:30PM (Business) or 8:00PM (Residential)|
|Overnight Priority||10:30AM (Business)|
|International||Please Contact Cryos|
The above delivery times are estimates. Please contact Cryos for more information on when shipments will arrive at its destination.
Do I need to be at home to receive the delivery?
Yes, somebody has to be at home at the delivery address to sign for the receipt of the delivery.
See our Price List for more information.
Documents that Accompany Donor Sperm Shipments
- Packing List
- Handling Instructions and Thawing Procedures
- Safety Warning for Handling of Dry Ice (CO2) and Liquid Nitrogen (LN2)
- Summary of Records containing test results and Standard release information
- Insemination Kit for Home Insemination (for private deliveries)
- Return Shipping Instructions and Return Shipping Label
Returning the Nitrogen Tank
All shipments using liquid nitrogen dry shipper tanks are roundtrip. In the documents that are shipped with every order, you will receive a return shipping label and detailed picture instructions on how to prepare the tank for return delivery.
Liquid nitrogen dry shipper tanks are to be returned to Cryos no later than 10 days after receipt of the shipment. Failure to return the tank within 10 days may result in additional charges for tank rental.
Terms of Delivery
Terms of delivery are DAP (Delivered At Place) in accordance with Incoterms 2010. This means door-to-door, but excludes all forms of local customs formalities such as customs clearance, import clearance, VAT, customs duty, tax, etc.
We are here for you
At Cryos, we wish to support and help you on your journey to parenthood. Do not hesitate to contact us if you have questions or need further information.